Responsible Gambling

At Fluffy Wins Casino, we are committed to promoting responsible gambling practices and ensuring that our players have a safe and enjoyable experience on our platform. We believe that gambling should be treated as entertainment, not a source of income. As a licensed operator, we are regulated by the relevant authorities and adhere to their guidelines to promote safe gambling.

Our role is not only to provide an entertaining platform for our players but also to educate them about responsible gaming practices. We strive to create a supportive environment where our players feel comfortable seeking help if they need it.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, not a source of income. It's essential to gamble within your means and not chase losses by increasing bet sizes. If you experience any of the following warning signs, please seek help:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer various tools to help our players stay in control:

• Deposit Limits: Set a limit on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager on specific games or overall.
• Session Time Limits: Set time limits for your gaming sessions to prevent prolonged play.
• Reality Checks: Receive reminders about the time spent playing and your remaining balance.
• Loss Limits: Limit the amount you can lose in a single session or overall.
• Self-Exclusion Options: Exclude yourself from our platform for a specified period, and we will not contact you during that time.

How to Request Limits or Exclusion

If you need help setting limits or wish to exclude yourself from our platform, please follow these steps:

1. Log in to your account and go to the "Account" section.
2. Look for the "Responsible Gaming" tab and click on it.
3. Select the tool you want to use (e.g., deposit limits or self-exclusion).
4. Follow the instructions provided to set up your chosen limit or exclusion.

Please note that our support team is available 24/7 if you need assistance with any of these tools.

Support for Problem Gambling

If you feel like gambling has become a problem, don't hesitate to seek help. We encourage you to reach out to one of the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy

Look out for these warning signs of problem gambling:

• Chasing losses
• Borrowing money to gamble
• Lying about your gambling habits
• Neglecting other areas of life (e.g., relationships, work, health)

Protecting Minors

We take the protection of minors very seriously. Underage gambling is strictly prohibited on our platform. We use age verification methods to ensure that only adults can access our services.

If you are a parent or guardian, we recommend using parental control software to block access to online casinos and other potentially harmful content.

Resources and Useful Links

For more information and support, please refer to the following resources:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Council on Problem Gambling (NCPG)
• International Centre for Youth Gambling Problems and High-Risk Behaviours